Safety

A phone line that can’t be used for spam.

An AI that can call anyone is only useful if the people it calls can trust it. These rules are enforced by the DialAgent servers before, during and after every call. No prompt, plan or agent can turn them off.

Every call, always

Says it’s an AIThe first words are: an AI assistant, calling for [your name], and the call is recorded. This is checked automatically on every transcript.

Shows a real numberYour SMS-verified number, or your verified company number on Business. Never a spoofed or rotating number.

Backs off politelyIf someone doesn’t want to talk to an AI, it apologises and hangs up. If they say “don’t call again”, the number is blocked for everyone.

Stays inside your instructionsIt only shares what you gave it and won’t agree to payments, contracts or cancellations you didn’t ask for.

Leaves no voicemailWhen it reaches voicemail it hangs up and tells you. No automated messages left on anyone’s phone.

Keeps a recordTranscript and recording of every call, so any dispute can be checked against what was actually said.

What it refuses

✕ Cold calls, telemarketing, sales campaigns, surveys and political calls ✕ Bulk dialing or calling lists of people who don’t expect you ✕ Harassment, threats, pranks or repeat calls to the same person ✕ Pretending to be you, a human, or someone else ✕ Emergency services (911, 112, 999), premium-rate and high-fraud ranges ✕ Collecting passwords, card numbers or one-time codes from the person called

Hard limits

Calling hours08:00–21:00 callee time

Same number2 calls / day per user

Parallel calls1 · 3 · 10 by plan

Call length5 · 15 · 60 min by plan

CountriesUS, Canada, Europe

Opt-out listpermanent, all users

Every goal is screened before dialing. Calls that look like outreach or abuse are stopped and reviewed.

Your dataTranscripts and recordings are encrypted in transit and at rest, visible only to you, and deleted on the schedule you choose. See the privacy policy.

Got a call from us?It was placed for a DialAgent user who asked their assistant to call you. To stop all future calls, opt out here.

Report a problemEmail abuse@dialagent.com with the number that called and the time. We reply within one business day and suspend accounts that break these rules.